We hear terms like modem, router, and other terms that connect us to the Internet. They’re “necessary evils” of equipment that break down. The result is loss of productivity and employees frustrated with slow or no Internet service. It greatly impacts your customers who may be waiting for a simple thing like printing an invoice.
A Couple of Examples
I am sitting here in Lima, Peru linked to one of the Internet Provider Services. So far I’ve spent more than three hours on the phone trying to resolve a problem with the Internet connection. Just a few minutes ago, the problem was diagnosed as the router and modem. I can tell you from experience that no one has to wait for three hours for the technical people at Skyspan Wireless.
Another example is a problem with the router connectivity at an airport. The agent was unable to print out a receipt. Waiting over an hour didn’t make me happy. Their problem? No one was monitoring and maintaining the router. That won’t happen with Skyspan Wireless.
What is the Router? What is the Modem?
What is the difference between the router and the modem? These are two of the most common pieces of equipment. Yet many don’t know the difference between the two.
The router is the box that allows a number of computers to connect to the same internet network. In the “old days”, this was accomplished by having multiple Ethernet cables terminate at the router box. Today the systems we typically see use wireless connections to the router.
The modem provides the connection to your Internet Service Provider (ISP). It allows you to bring the Internet into your home or office. The router is connected to the modem, which distributes the Internet signal to the computers.
Skyspan Wireless can offer their dedicated router service. Contract with Skyspan for a flat monthly fee. Their technical staff will ensure your modem and router continue to work at peak performance.
Nothing good ever happens when your Internet isn’t functioning the way it should. Skyspan Wireless will walk with you every step of the way. You’ll have flawless performance.
Lack of performance from your Internet will cost your business in lost productivity. You’ll have unhappy employees and frustrated customers. Don’t let that happen to you. For only a few dollars per day, Skyspan Wireless will set up a router monitoring and maintenance program to ensure your Internet speed stays at the top of its game.